Refund policy

Quality & Color Inconsistency

While we are committed to providing the best quality products at reasonable prices, unexpected quality issues may arise. In such cases, we offer a 90-day warranty facility. Please note that colors may appear slightly different due to lighting, graphics, and monitor visual inconsistencies.

Shoe Size Problem

Customers are advised to refer to our size chart when ordering shoes. In the event of a size discrepancy, we offer exchanges with the customer bearing delivery charges. However, if the wrong product is sent by mistake, we will bear the delivery charge for its return.

Customer Support

Our Customer Support is available to address your inquiries and complaints 7 days a week, from 9:30 A.M. to 9 P.M. If you are unable to reach our call center due to unforeseen circumstances, we recommend contacting us through our WhatsApp & Facebook page.

Refund Policy

Refunds will be processed under the following circumstances:

Inability to deliver the exact product ordered.

If we cannot resolve your issue.

Refunds will be executed within 5-7 working days.